All domestic items are shipped with USPS first class mail, which has a delivery time of anywhere from 1-6 days. All items are packaged and sent out into the mail 5-7 business business days after an order is placed (this does not include custom orders) but of course once the package is out of our hands, we cannot control or guarantee timing with USPS.
We are happy to provide priority or rush shipping with an additional cost, please email us if you require this service.
If an order has been returned to us due to an error in name or address, we are happy to re-ship the item, however customers are responsible for paying a second shipping fee to cover additional shipping.
If an order has been marked as delivered, we are unable to provide replacement items.
On Cancellations and Returns:
We are happy to cancel your order within 48 hours of placement if your order has not already been shipped. If an item is lost in USPS mail and is not marked as delivered, we will happily refund you the cost or ship you a new item free of charge once 15 business days have passed, simply let us know that you haven't received your package and we will take care of you!
If you have received a damaged item, we offer your choice of your money back or a replacement item at no cost. If your item has been marked as delivered we are unable to offer refunds.
After seven days of an item being marked as delivered, we do not offer returns or refunds. We do not offer refunds, returns, or exchanges on any items sold at clearance or discount.